Below are the terms and conditions that govern the use of this website and any transactions conducted on this website. Please read them carefully before proceeding.
Introduction
This website is owned and operated by Sandstrom Ltd., a UK registered company. By accessing this site and making purchases, you agree to be bound by and comply with these terms and conditions.
We reserve the right to modify these terms without notice. Any changes will take effect immediately when updated on our website. It is your responsibility to regularly check for updates. Continued use of the website signifies agreement to any new terms.
Use of Website
The content on this website is for informational purposes only. We make every effort to provide accurate information, but some details may become outdated over time. Therefore, we make no guarantees about the completeness or accuracy of site content.
You may view, download, and print site content for non-commercial personal use only. You are not granted any other rights or license for this information. Reproduction, commercial use, or distribution without express written permission is prohibited.
User Account Responsibility
If you create an account, you agree to provide truthful information and keep your account secure. Do not reveal your password or share access to your account with others. You are solely responsible for any and all activity on your account.
Product Information
We aim to accurately display product images, descriptions, pricing, and availability on our website. However, there may be occasional errors or discrepancies. In the event of any pricing, inventory, or other information error, we will make reasonable efforts to notify you and provide an opportunity to cancel the order. However, we have no liability for such errors or ability to honor incorrectly displayed pricing.
Product representations including color, size, and other aspects may vary slightly from the actual product. We make efforts to represent our products truthfully but cannot guarantee an exact reproduction.
Sandstrom® reserves the right to limit quantities available for purchase and discontinue products at any time. If an item is no longer available after you place an order, we will notify you and process a refund for any products we cannot fulfill.
Pricing and Payment
All prices listed are in Pounds Sterling. We make reasonable efforts to ensure pricing accuracy, but prices are subject to change. In case of discrepancy, the price at order confirmation will be deemed accurate. Any sales tax or VAT due will be added to the total at checkout.
You agree to pay all charges owed for the products you purchase, including any applicable taxes and shipping costs. Multiple payment options are available, including all major credit cards. As the account holder, you are responsible for transactions by anyone you authorize to use your account.
Sandstrom® reserves the right to refuse or cancel any order for any reason at any time prior to order confirmation and delivery. Some situations that may require order cancellation include product unavailability, pricing errors, or problems concerning the credit card used for payment. You will be notified promptly of any order cancellation.
Promotions and Discounts
Sandstrom® may offer promotional discounts and coupons from time to time which you may redeem at the time of purchase. Coupon are one-time use only and limited to one per order. Coupon codes must be entered at checkout to redeem any discount offered. Additional restrictions and expiration dates may apply. Void where prohibited.
Shipping and Delivery
We process orders and ship products promptly after receipt of payment. Shipping fees will be calculated and displayed at checkout based on weight, dimensions, and delivery address. You agree to accept and pay the shipping costs shown to complete the transaction.
Shipment processing timeframes are estimates only. While we strive to ship all products within 48 hours, unforeseen issues can result in delays. If an issue arises, you will be notified as soon as possible regarding any impacts to delivery.
At this time we only ship to addresses within the UK. Any duties, customs fees, and additional taxes for international shipments are the responsibility of the recipient.
You assume all risk of loss or damage for purchased products once they are delivered and accepted at your shipping address. Please inspect packages promptly and notify us within 5 days if you discover any damage or errors with your order. We will work with you to resolve any confirmed delivery issues.
Returns and Refunds
If you are unsatisfied with your purchase from Sandstrom® for any reason, you can request a return within 30 days of receiving your order. Please contact us to initiate a return and obtain an authorization number.
Return shipping costs are the responsibility of the customer unless the return is due to our error (like shipping the wrong product). Products must be returned in original mint condition in order for refunds to be processed. We reserve the right to refuse returns or issue partial refunds for products that are damaged or missing components.
All authorized returns should include a copy of the original receipt. Once returns are received and inspected, reimbursements are generally processed back to the original payment method within 5 business days.
Content Ownership and Use
The content on this website, including text, graphics, logos, video, images, and software, is the property of Sandstrom® and protected by UK and international copyright laws. The compilation of all content is the exclusive property of Sandstrom Ltd. and protected by copyright.
You may use site content for non-commercial personal use only. Any other re-publication or distribution without explicit permission is prohibited. This includes:
- Copying/duplicating site content
- Selling, renting, or licensing content
- Reproducing, communicating, or displaying content publicly
- Distributing modified versions of content
These restrictions apply to both text and images on the website. Removing any trademarks or copyright notices is prohibited.
User Content
By submitting any materials or content to our website, you grant Sandstrom Ltd. the perpetual, royalty-free right to use, reproduce, modify, publish, and distribute it. You warrant and represent you either own or have all necessary rights to provide any content submitted.
We reserve the right to remove or reject any content deemed obscene, offensive, abusive, illegal, or otherwise objectionable or inappropriate. User content does not represent the views or ownership of Sandstrom Ltd.
Any personal information you submit through this website will be collected and used in accordance with our Privacy Policy. Do not submit any information you consider confidential or proprietary.
Links to Third Party Sites
This site contains links enabling you to visit websites operated by parties other than Sandstrom Ltd. These links are provided only as a convenience. We do not control third party sites and are not responsible for their content. Inclusion of links does not imply endorsement of the linked site.
Disclaimers and Limitation of Liability
This website and all site content are provided “AS IS” without any representations or warranties of any kind. We disclaim any express or implied warranties including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
Sandstrom Ltd is not liable for any loss, injury, claim, liability, or damage related to your use of this website, whether related to errors, omissions, interruptions, defects, viruses, delays, inaccuracies, or any other content on or related to the site. In no event shall Sandstrom Ltd. be liable for any special, direct, indirect, consequential, or punitive damages arising out of your use of the website.
Indemnification
As a user of this website, you indemnify and hold Sandstrom Ltd. harmless against any claims and expenses including legal fees arising out of your use of this website or violation of these terms and conditions.
Applicable Law and Jurisdiction
These terms and your use of this website are governed by the laws of the United Kingdom. Any claims will fall under the exclusive jurisdiction of courts located in the United Kingdom.
We welcome all feedback regarding these terms of use. Thank you for visiting our website and shopping with Sandstrom®.